Tag - pictures

Repeat Business

Holistic Therapist Magazine has a regular news article on ways that you can gain repeat business as a practicing professional.  Here are a few extras that are not included in Issue 1, but that are perfect for the first few months of the year to encourage your customers to keep coming back…  In January share vouchers: This can be anything from a free treatment bolted on to a paid treatment, to discount off a course of treatments.  Most people find [...]

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Professional Phoner

When it comes to running your own business it is inevitably that you will have to speak lots on the telephone, whether calling clients or colleagues or answering calls for bookings.  You are not always going to feel like talking to people, however it is vital that the person on the other end of the phone feels that your focus is 100% on them and that conversation. Do… Smile while you are speaking Listen and answer any questions Be Prepared for important calls [...]

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